This website is run by Marcel Zehner. I work for itnetx gmbh, a consulting and engineering company located in Bern/Switzerland. We are focussed on Microsoft Technologies, especially Microsoft Private Cloud Solutions, Microsoft System Center and Microsoft Virtualization.
Myself I focus on Solution Architecture and am technically deep in System Center Service Manager, Operations Manager and Orchestrator. Get more infos from my XING profile or Google Plus Profile.
Marcel,
Wonderful to see folks blogging about Service Manager. I was wondering if you’ve had a chance to check out PowerWF for Service Manager? It’s a tool that makes all your PowerShell cmdlets into Workflow Activities, from there we have a very rich development environment. And of course, the final step is to automatically create and deploy the MP to the SCSM server. Or optionally, turn your workflow into a SCSM Workflow activity to be used within Microsoft Authoring Tool.
I would love to give you a demo, and maybe convince you to review the product for your readers.
Brian
Brian,
Your product sounds very interesting, I’d love to test it. Could you please send me the needed details for a trial?
regards
Marcel
Can SCSM integrate with Tivoli System ?
Can we use Opalis to do so ? with SCSM for
Hey
I would suggest you use Opalis(Orchestrator for this …
regards
Marcel
Hi Marcel,
i was wondering if you can help me out with a query;
I am trying to set up a notification subscription, when a Change Request is fully approved. can you give some ideas on the criteria to use; “In Progress” still has RA’s in progress, so that doesnt work.
thanks
Zoeb
Hey
Hmmmmm, one way could be using an Orchestrator runbook to do that. A quick thought:
- Trigger: When Review Activity is “approved”
- Check: Get Parent Object (Change Request), then get all contained Review Activities
- Output: If all contained Review Activities are “approved”, do what you Need to do
What do you think?
regards
Marcel
Hey Budd, yea scorch can do this, unfortunately the use of it is out of scope. I’ve put the RAs in a PA and fetching status on it. Problem with this is that “parent item” property, “contains activity” properties in notifications are unable to go 2 item deep. Eg, an RA inside a PA is unable to fetch properties of the CR is is a child of, it can only fetch properties of the PA. Unless you know better?
Hey
True. What about writing relevant Details from parent to child objects and vive versa? possible for your Scenario?
regards
Marcel
Not quite sure what you are trying to note, could you give me an example?
Hey
It possible to use SCORCH to copy data from a parent work item to a child work item or vice versa. E.g. you can copy Information from a Change request down to a Review activity that is part of a parallel activity. When notification takes place when the Review activity changes it’s Status, you can use the Information directly from the activity and use in the notification mail. Then you dont have to worry about using relationships between parent/child work items. But this might not be what you are looking for
regards
Marcel
Hi Marcel
How can i made this command works in Power Shell ’cause i want to try if i can schedule my AD Connectors, but i read in this site http://www.systemcentercentral.com/BlogDetails/tabid/143/IndexID/92641/Default.aspx what i have to do, but doesn’t work the command Get-SCSMConnector. So i don’t know why.
Marcel, Excellent information here. Thanks for blogging about this stuff, it’s a big help to SCSM plebeians like me. Keep up the good work.
Hi Marcel
can i have two exchange connectors in SCSM 2010 but with diferent accounts.
Hi Marcel
I know SCSM 2010 SP1 is old, but recently i unistalled the DWMS and i follow the steps to make it, but when i try to reinstall the DWMS the SCSM doesn’t irecognizes me the installation and doens’t allow me the register of the other server, so i made the mistake that i repeat the uninstallation and now not allow me finish the second installation, so i don’t know what to do, pls if you know some tips to make it, help me.
Best Regards.
Hey Oscar
Can you pls submit some more information what the error is?
thanks!
Marcel
Hi Marcel
The steps that i make are:
type in PowerShell runned as Administrator the coomand Set-ExecutionPolicy RemoteSigned after that i follow the process and then i start always as admin the installation of the DW.
During the installation i select an existing DB and i introduce the credential of the services and reports, when the installation begins the error that show me is in the step Install Services “An error ocurred while executing a custom action:_RunSMScripts” and start to rollback and finished whit error.
Hi I am also getting same error as above. I am using remote database in SQL 2012 sp1, and scsm 2012 sp1. I had successfully installed it first time.. but had to uninstall the scsm and sql and start again from the scratch. After that I am facing this error..
Hi Marcel, I was wondering whether you know if a certain window and its columns can be modified within SCSM. Here you can find my screenshot and question to it:
http://social.technet.microsoft.com/Forums/en-US/customization/thread/262a39b9-612a-4ba2-9812-a544f7100d19
Thank you very much! You’d be my hero if you found any possibility
Hey
Sorry, this is not possible afaik …
Cheers
Marcel
Good Mornning Marcel
I need to know if there some script to upload information when i making filling a list to help me into a template for a Service Request, cause i have a lot of item to add in and i would like to know if it’s posiblble to do that.
Hi Marcel, its me Again
Listen i have a problem with my DW in SCSM2012, some tables lost the primary key constraints, so i drop the PK, after that the MP of DW start to load the information again, but ome days i lost the data.
My question is, If exist some procedure or some powershell to force the SCSM DWDB ensure the information with the Service Manager DB.
Regards
Oscar Aguilar
Dear Marcel,
Hope you are doing well.
Your help is really appreciated in below case:
Basically, I started deploying SCSM 2012 SP1 in my environment, but the challenge is that I don’t have Exchange Server in my domain and as you know that SCMS use the e-mail address account for users from AD in order to send auto-reply, etc…
When I add Recipient under Administration\Notifications\Subscriptions\ it shows “No E-mail Address” is available for the recipients (users).
How can I add the “Email Address Tab” in active directory users and computers without having exchange server installed?
Is there a way to add the e-mail tab without using exchange?
The company that I work for has an Exchange server but not hosted in the domain/forest where SCSM is installed, we are using Outlook Anywhere to connect to Exchange from different sites.
SCSM is installed in a separate domain and no relationship exists between them.
Two Questions when you have time please:
1- How can I connect and use the Exchange server as my SMTP in SCSM if it’s not installed in the same domain?
I have a user credential in the Exchange domain.
2- How can I add E-mail accounts to my users in ADUC where SCSM is installed?
The users who will submit tickets and request services have a user account in AD where SCMS is installed.
When I connect SCSM connector to my domain, it retrieves all users accounts but without e-mails addresses.
Thank you so much.
/Charo.
Hey
Cou can use any Exchange/SMTP Server you want, just make sure you use appropriate credentials to authenticate (if needed). To bring your mail addresses into the CMDB add them to ADDS or add them directly in the CMDB, whatever works better for you.
Cheers
Marcel
Thank you dear Marcel for your kind reply.
The first part is clear [just make sure you use appropriate credentials to authenticate (if needed)].
This part is done under: Administration\Notifications\Channels… Right?
Could you please help with the second part in more details: [To bring your mail addresses into the CMDB add them to ADDS or add them directly in the CMDB, whatever works better for you.]??
How I can do this?
Best regards,
/Charo.