Category Archives: Troubleshooting

Installing the SCSM SSP – Error executing Custom Action “CreateSharePointWebSite.F175D191_81C3_4A7D_A05B_6A250575B468”

Posted on 14/01/2013 by

I had this error today while installing a new SCSM SSP Server in my lab. At the end it was a pretty simple thing to fix, but it cost me some time to figure it out. Just wanted to share … Continue reading →

Posted in Troubleshooting | Tagged , , , , , | 2 Comments

The Case of the lost Report Data Sources

Posted on 03/11/2012 by

Maybe you had this one before: after doing a fresh install of Service Manager or even after SCSM Reporting was already up and running, some or all of the reports lost the connection to their data source. Because I had … Continue reading →

Posted in Reporting, Troubleshooting | Tagged , , , , , | Leave a comment

Error when installing SCSM12 and SCO12

Posted on 09/05/2012 by

Today I ran into a problem when installing some new Private Cloud components for a customer. When installing SC Orchestrator 2012 and SC Service Manager 2012, after going through the wizard, I immediately got an MSI error with ID 1639 … Continue reading →

Posted in Troubleshooting | Tagged , , , , , | 5 Comments

Removing Management Packs with Powershell

Posted on 10/06/2011 by

When Management Packs are imported, SCSM does some integrity checks to see if the Management Pack is valid. This indeed makes sense because you immediately know when your Management Pack has errors in the code. But there are also times … Continue reading →

Posted in Troubleshooting | Tagged , , , | 4 Comments

SCSM Troubleshooting

Posted on 24/03/2011 by

Even the best products generate problems or show strange behavior sometimes – even Service Manager! So it’s very important to know what tools and techniques are available to analyze and troubleshoot problems. In this blog post I will cover the … Continue reading →

Posted in General, Troubleshooting | Tagged , , , , | Leave a comment