SCSMfaq.ch – Marcel Zehner
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SCSMfaq.ch – Marcel Zehner
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This website is run by Marcel Zehner. I work for itnetx gmbh, a consulting and engineering company located in Bern/Switzerland. We are focussed on Microsoft Technologies, especially Microsoft Private Cloud Solutions, Microsoft System Center and Microsoft Virtualization.
Myself I focus on Solution Architecture and am technically deep in System Center Service Manager, Operations Manager and Orchestrator. Get more infos from my XING Profile or Google Plus Profile.
Notifying Analysts when Action Log was updated
There are several possibilities to update the action log of an incident. Service Manager can update the action log automatically, an analyst can update the action log with a manual antry from the console and endusers can update the action … Continue reading →